Open Channels FM: Software Lock-In and AI Tools for Modern Web Businesses

Meta started rolling out its WhatsApp AI agent (officially called Meta Business Agent) to eligible businesses worldwide. Its AI agent can answer questions, recommend products, and qualify leads for your business around the clock. For small businesses, that means you don’t have to hire additional staff to qualify leads. Since it works 24/7, no need…

I’m in New Orleans for the first time in 7 years for a beautiful wedding. My Mom’s side of the family emigrated here in the 1860s, and there’s a deep comfort in the art, traditions, and weirdness of Creole culture. Good music and food are ubiquitous. I met up with WordPresser Blake Bertuccelli-Booth to catch…

Ever wanted to build an AI support agent for your WordPress website or WooCommerce store? Imagine customers asking a question at 2 a.m. and getting an instant, accurate answer, pulled straight from your own help docs, website content, and custom private SOPs. Plus, it can cut the repetitive 80% of support questions, so your team…